Spectrum email works smoothly on smartphones, but at times problem can surface on this email platform, like a few days, Spectrum email ceased to work on Apple iPhone 10. There were multiple reasons for the email to not work on iPhone 10, which we are going to discuss today, so continue reading the post till the end.
Spectrum as we all know was first called Roadrunner email and then, changed to Time Warner Cable or TWC email. Now it is called Spectrum email as Charter Communications acquired the email. Spectrum email is a great email service that offers a wide range of features that you would expect from a premium email service.
Many people are using Spectrum email on their Apple iPhone 10, but they are observing issues while accessing their email accounts. Let us delve into the details of the issue; when Apple iPhone is turned on, they can easily access all their emails from the Spectrum server. The problem appears when people try to access the mails on the desktop. It is not possible for them to access the mails, as they can’t see those.
It is important to change Spectrum settings account type to POP3 so that the mails can be viewed on the desktop through Spectrum account. By doing this, things would have worked, but the problem is that emails on iPhone works on IMAP, which makes it difficult for the server to retrieve Spectrum emails for desktop once the iPhone is turned on.
Many people have also complained that they are not able to use Time Warner Cable account through mail.twc.com. What they have to do is, use ‘yourusername’@ny.spectrum.com. Some Spectrum users have also got in touch with Spectrum email support to fix this problem.
How to fix the problem?
The issue can be resolved by changing a few settings in Apple iPhone, i.e., ‘Mail, Contacts, Calendars’. Under this option, they will have to open the menu of each email account that you are using, as it will allow you to save a copy of the mails on the main server. In case, this process doesn’t work, then Apple iPhone users should login to their Spectrum email account using their computer or Notebook. This particular process works well on iPhone 5, and so, people are sure that it will work on iPhone 10 as well.
Many experts also believe that Spectrum email is not going to work with Outlook app, which is made for iOS. So, this has brought a bad news for iPhone users. But, there is one more thing regarding RR mail that, it works on the native email app of iPhone. People can also try a few other alternatives to access Spectrum mail in Apple iPhone. If Spectrum email continues to be in a non-functional state on iPhone 10, then it is suggested to take help of experts to find out how to access Spectrum email on your iPhone 10 without any issue.