What is TWC Email?
TWC Email is an email service provided by Time Warner Cable. This email allows users to compose, send and receive emails from anywhere in the world. TWC email acquired Roadrunner email in 2012, and both emails, i.e., TWC email and RR email worked together for 4 years until TWC email was merged into Spectrum email, which is owned and managed by Charter Communications.
In order to access TWC email, you need to sign into your Time Warner cable email account, details of which you will find here below.
If you want to create a new email account or won’t be able to login to the account, then you will find a solution on this page. Apart from this, you will also come to know the steps to reset the email password.
TWC Mail is Now Spectrum Webmail
Going back in 2015, Charter communications purchased the services of Time Warner Cable for $78 billion and right after that the TWC and Roadrunner or RR Email are renamed as ‘Spectrum webmail’.
If you are still a TWC email customer, then you can access your email through the ‘Spectrum Email Login’ sign-in page.
How do I Log Into my TWC Email?
The steps to log in to the TWC email account are:
When you enter mail.twc.com in the address field, it will auto-redirect to the new login page. After this, follow the steps mentioned here as under:
- From the web browser of your computer or laptop, go to webmail.spectrum.net and then, press ‘Enter’.
- Enter the email address in the given box and you will be asked to enter the password for the same.
- Enter the password carefully as it is case-sensitive.
- Click on ‘I am not a Robot’.
- Tap ‘Sign-in’.
So, you will be able to access the old TWC email with the existing email address and password. The only thing changed is the web address, nothing else. If you want to access the business account, then go to mail.twcbc.com from your web browser.
Resetting your TWC Mail Password
In case you are an existing user and going to access the email after a long, then there are chances that you are entering the wrong password as you might have forgotten it. In such a scenario, there is nothing to worry about. Every problem has a solution, so if you are looking for a reliable one, then just go through the below-mentioned steps to reset the password.
- Go to the Spectrum webmail page and click on the ‘Forgot email password’ option. This option is given just under the username and password field.
- You will be taken to rr.com.
- Click on ‘I forgot the email password’ option.
- Enter the TWC email address and click on ‘I am not a robot’.
- Tap the ‘Submit’ button.
If you are going to use this password reset function for the first time, then you will have to go through certain steps for confirming your identity. You may be prompted to enter the Mac address of the router which is given just below the hardware. If not, you can check from the instruction manual.
From the mobile phone, you will find the Mac address under ‘Settings’. Click on the ‘About’ section.
How to recover TWC email account?
The email accounts if not maintained for more than 6 months will automatically get inactive and you will have to go through the defined process to recover the existing email be it RR or TWC. The only condition is that the internet service must be active for that email account.
The process of recovering the email account is; Login to the Spectrum account and click on ‘Email’ from the right-hand top of the screen. Follow the instructions to recover the email.
TWC Mail Email Server Settings – IMAP
If you are going to add your email account in the client email service or the Gmail app, then the IMAP and SMTP server settings are to be properly entered. For that, you can go through the below-mentioned settings.
|TWC IMAP Server||Mail.twc.com|
|MAP Username||The Complete Email Address|
|IMAP Password||Email password|
|SMTP Server Address||Mail.twc.com|
|SMTP Port Number||587|
|SMTP Username||The complete email address|
|SMTP Password||Password for email login|
Where To Reach Out For TWC Email support and Help When TWC Email Stops Working?
In case, your TWC email is not working despite trying all the procedures, then you can call TWC email or roadrunner customer support official support through their official Roadrunner support phone number i.e., 1.833.267.6094, works round the clock for TWC / RR / Spectrum email problems. If you want to find more ways of contacting the company, then go to this link https://www.spectrum.net/contact-us/.
If making a phone call is not possible for you, then you can reach out to experts via online chat as well. Click ‘Chat With Us’ button, which is given below ‘Ask Spectrum’ heading to begin an online chat. To find out answers to common TWC email issues, you can go to ‘Frequently Asked Questions’ page. Here is the link that will get you to that page https://www.spectrum.net/support/category/internet/.
If you can’t sign into your TWC email account, then here is the link https://www.spectrum.net/support/manage-account/spectrumnet-sign-help/ that you need to go to before making a call.
You can also download ‘My Spectrum app’ on your smart device to fix a wide range of TWC email issues. Go to https://www.spectrum.net/support/manage-account/my-spectrum-getting-started to know how to download the Spectrum app.